PRIVACY POLICY
Last Updated: September 4, 2026
Welcome to Simply Satisfying 25. We respect your privacy and are committed to protecting the personal information you provide when you visit or use our website, Simplysatisfying25.com.
This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you use our Website, purchase our products or services, make payments, contact us, or otherwise interact with us.
By using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with our Website, we may collect the following types of information:
Personal Information
We may collect information that you voluntarily provide to us, including:
- Full name
- Email address
- Telephone or WhatsApp number
- Billing or delivery address, where applicable
- Shipping or delivery information
- Information provided when placing an order
- Information you provide when contacting us
- Any other information you voluntarily submit through forms on our Website
Payment Information
When you make a payment through our Website, your payment may be processed securely by Paystack or another authorised payment service provider.
We do not ordinarily have access to or store your complete debit or credit card number, PIN, CVV, or other sensitive card credentials on our own servers. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.
Technical and Usage Information
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
- General information about how you interact with our Website
This information may be collected through cookies, analytics tools, server logs, and similar technologies.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
- Process and fulfil orders or requests
- Process payments and confirm transactions
- Provide products and services to you
- Communicate with you about your order or enquiry
- Respond to questions, complaints, or requests
- Provide customer support
- Send important service-related communications
- Improve our Website, products, and services
- Understand how visitors use our Website
- Detect, prevent, and investigate fraudulent, unauthorised, or illegal activities
- Maintain the security and functionality of our Website
- Comply with applicable laws, regulations, and legal obligations
- Carry out other legitimate business purposes where permitted by law
We will not use your personal information for purposes that are incompatible with the reason it was collected unless permitted or required by applicable law.
3. PAYMENT PROCESSING
We use third-party payment service providers, including Paystack, to facilitate online payments.
When you choose to make a payment through our Website, certain information may be provided to the payment processor so that your transaction can be authorised and completed securely.
Payment processors may collect and process payment and transaction information in accordance with their own privacy policies and applicable laws.
We encourage you to review the privacy practices of any payment service provider you use.
We do not request or intentionally store your complete payment card details, card PIN, CVV, online banking password, or other confidential payment credentials on our Website.
4. COOKIES AND SIMILAR TECHNOLOGIES
Our Website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand Website usage, and support certain Website functions.
Cookies are small text files that may be stored on your device when you visit a website.
Some cookies may be necessary for the Website to function properly, while others may be used for analytics, performance, or other purposes.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the Website.
5. HOW WE SHARE YOUR INFORMATION
We respect the confidentiality of your information. We may share personal information only where reasonably necessary for legitimate business purposes or where permitted or required by law.
This may include sharing information with:
- Payment processors such as Paystack
- Delivery or logistics providers, where necessary to fulfil an order
- Website hosting and technology service providers
- Website analytics and security service providers
- Professional advisers or service providers assisting our business
- Government authorities, regulators, law enforcement agencies, or courts where legally required
- Other parties where you have provided your consent or where disclosure is otherwise permitted by applicable law
We do not sell or rent your personal information to third parties.
6. THIRD-PARTY SERVICES AND WEBSITES
Our Website may contain links to third-party websites, services, or platforms.
If you follow a link to a third-party website, that website will operate under its own terms and privacy practices. We are not responsible for the privacy, security, content, or practices of third-party websites.
We encourage you to review the privacy policies of third-party services before providing them with your personal information.
7. DATA SECURITY
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
For this reason, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
You are also responsible for taking reasonable steps to protect your own devices, accounts, and login information where applicable.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing our services, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal, accounting, tax, or regulatory requirements.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise it where appropriate.
9. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have certain rights concerning your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where legally permitted
- Request restriction of certain processing activities
- Object to certain uses of your personal information
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being processed
- Lodge a complaint with an appropriate data protection or regulatory authority
Some of these rights may be subject to legal or legitimate business limitations.
To exercise any applicable privacy right, please contact us using the details provided below.
10. MARKETING COMMUNICATIONS
Where permitted by applicable law, we may contact you with information about our products, services, promotions, or other business updates.
Where required, we will obtain your consent before sending certain marketing communications.
You may request to stop receiving marketing communications from us at any time by contacting us or using the unsubscribe option provided in the communication.
Please note that even if you opt out of marketing communications, we may still contact you regarding transactions, orders, account-related matters, security issues, or other important service communications.
11. CHILDREN’S PRIVACY
Our Website is not intentionally designed to collect personal information from children without appropriate parental or legal consent.
If you believe that a child has provided personal information to us without the necessary consent, please contact us so that we can take appropriate steps to review and, where appropriate, remove the information.
12. INTERNATIONAL DATA TRANSFERS
Some of the third-party service providers we use may process information outside Nigeria or outside the country in which you are located.
Where personal information is transferred to another country, we will take reasonable steps to ensure that the information is handled in accordance with applicable data protection laws and appropriate safeguards.
13. DATA PROTECTION AND APPLICABLE LAW
We aim to handle personal information in accordance with applicable data protection and privacy laws, including relevant Nigerian data protection requirements where applicable.
We will take reasonable steps to ensure that personal information is collected and processed fairly, lawfully, transparently, and for legitimate purposes.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.
15. CONTACT US
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is being handled, please contact us:
Simply Satisfying 25
Website: Simplysatisfying25.com
Email: [INSERT BUSINESS EMAIL]
Phone: [INSERT BUSINESS PHONE NUMBER]
Business Address: [INSERT BUSINESS ADDRESS]
We will make reasonable efforts to respond to privacy-related enquiries within an appropriate period.
By using Simplysatisfying25.com, you acknowledge that you have read and understood this Privacy Policy.